About / Who We Are

Designing with intent, experience, and impact.

form-three is a design consultancy helping organisations solve complex digital problems through clarity, judgment, and execution.

Intent

We start by clarifying intent — understanding the real problem, the business goals behind it, and the constraints that matter.

Experience

We stay accountable to outcomes, focusing on where design choices lead to meaningful, measurable effect.

Impact

We stay accountable to outcomes. Whether it’s conversion, activation, adoption, or efficiency, we focus on the moments where design has measurable effect.

The Story

How We Started

form-three grew out of a recurring pattern we saw across organisations: clear intent and strong teams, but digital experiences that struggled to perform.

Design was often treated as delivery, focused on outputs rather than outcomes, while data and analytics lived elsewhere, disconnected from day-to-day design decisions. The strongest results emerged when experienced designers worked closely with teams, using data to inform judgment and staying accountable across strategy, experience, and execution.

form-three was created to support that way of working, helping teams close the gap between intent, experience, and real-world impact.

Over time, form-three has also become an incubation ground for new ways of working — when patterns repeat across clients and challenges demand a more focused operating model.

Meet the Team

Our core team is the backbone, ready to partner with you.

Kamil Gottwald
Principal Consultant, Founder

Kamil is a senior design leader with more than two decades of experience shaping digital products, platforms, and teams.

He works at the intersection of strategy, experience, and performance, helping organisations clarify intent, make confident decisions, and deliver outcomes that matter through design.

Alexa Von Charles
Lead Consultant

Alexa is a senior product designer and mentor with deep experience across research-driven design and complex systems.

She specialises in turning ambiguity into clarity, bridging business goals and user needs through thoughtful strategy, strong craft, and close collaboration with teams.

The Process We Embrace

Our process is flexible by design. It adapts to context, complexity, and constraints, while staying focused on progress, clarity, and outcomes.

Understand
  • Clarifying goals & constraints
  • Understanding users & needs
  • Using data to focus effort
  • Framing the right problems
Decide
  • Turning insight into direction
  • Prioritising what matters
  • Aligning teams on direction
  • Defining success & tradeoffs
Design
  • Designing flows & systems
  • Prototyping & iteration
  • Testing with users
  • Refining clarity & usability
Deliver
  • Shipping with confidence
  • Supporting implementation
  • Measuring outcomes
  • Iterating on results

Collaborations Built on Trust

We work closely with teams across industries to deliver clarity, progress, and measurable results.

Abbott
Alternatives.pe
Cynapse
Dentsu
Dom Pérignon
Flectēre
Heineken
ING Bank
Lloyds Banking Group
Money101
MoneyHero Group
MoneyHero Hong Kong
MoneyMax
OnlinePajak
SG Innovate
SingSaver
Stemly
Unilever

What's next?

See what we've accomplished

Designing a better experience that drives impact.
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